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Frequently asked questions
Can I cancel anytime?
Yes — cancel anytime from your account settings or via the Stripe customer portal. You keep access until the end of your billing period. No questions asked.
Is there a refund policy?
Yes. If you're not satisfied within 7 days of your first payment, contact us and we'll refund you in full. After 7 days, payments are non-refundable.
How accurate are the diagnoses?
OBDintell uses GPT-4o, the most advanced AI available, cross-referenced with 500+ real confirmed fixes from actual drivers. Results are highly accurate but should always be verified by a qualified mechanic for safety-critical repairs.
What vehicles does it work with?
OBDintell works with any vehicle — cars, trucks, SUVs and vans. Simply enter your make, model and year or decode your VIN. We support 15+ major vehicle makes.
Do I need an OBD scanner?
No — you can enter symptoms manually and the AI will diagnose without a code. If you do have an OBD scanner, entering the code gives even more accurate results.
What is the Family plan?
If you know someone connected to OBDintell, they can share a promo code with you. Enter the code after signing up and you get lifetime Pro access completely free — no card required.